Unless there are circumstances arising from the customization of the products, or unforeseen or extraordinary circumstances occur, we will send you the order consisting of the product / s related in each Shipping Confirmation within the period indicated on the website according to the shipping method selected and, in any case, within a maximum period of 30 days from the date of the Order Confirmation.
If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and give you the option to proceed with the purchase by establishing a new delivery date or to cancel the order with a full refund of the price paid.
Please note, in any case, that we do not make home deliveries on Saturdays or Sundays.
For the purposes of these Conditions, it will be understood that the “delivery” has taken place or that the order has been “delivered” at the moment in which you or a third party indicated by you acquires material possession of the products, which is will prove by signing the receipt of the order at the agreed delivery address.
IMPOSSIBILITY OF DELIVERY
If it is impossible for us to deliver your order, we will try to find a safe place to leave it. If we cannot find a safe place, your order will be returned to our warehouse.
We have two delivery methods. On the one hand, we carry out home deliveries with a maximum delivery time of 5 business days in the peninsula for products in stock. On the other hand, there is the option of collection in our space. If the latter option is desired, the order can be collected once the team contacts the customer.
Security is a very important issue for Meraki Studio Madrid. That is why our website uses the latest technological advances for data transfer and payments.
Our payment gateway uses the Banco Santander platform and is developed under international brand standards and specifications (Verified by Visa, MasterCard SecureCode, J-Secure …), which ensures its reliability. Credit cards are entered on a secure page or transferred via SSL or secure payment.